Application performance management (APM) helps IT organizations and application owners, support and developers manage the performance of business critical applications to meet the demands of customers and digital business.

Five Best Practices for APM in the Digital Economy

Evolve your approach to Application Performance Management (APM) by adopting best practices that support the dynamic demands of your business.

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Everyone benefits when applications run at their best

Monitor performance and troubleshoot issues based on performance metrics and thresholds to catch issues before they impact end users
Find the root cause of issues faster through probable cause analysis to score and weight events most likely related to degraded performance
Prioritize and assign to minimize event sprawl with intelligent notification based on dynamic behavioral learning
Discover and define applications to identify impacted tiers and troubleshot issues faster
View application and infrastructure contextualize and troubleshoot impacted components of the application stack

$2.5B

Unplanned application downtime costs up to $2.5 billion per year¹

$100,000

Infrastructure failures can cost up to $100,000 per hour¹

$1M

Critical application failures can cost up to $1 million per hour¹

¹DevOps.com

The path to better application performance

See application tiers in a single view

Show problems and events associated with an application or set or applications
Easily drill into any tier (e.g. web or database)
See information about the underlying infrastructure affecting that tier of the application

Analyst research:

EMA: APM in the Digital Economy ›

Simulate application behavior

Test mobile and web application performance
Isolate and resolve performance problems in cross-platform systems
Test a range of enterprise environments without changing test scripts

White paper:

Testing for Peak Application Performance ›

Understand the customer experience

Monitor real user usage trends and KPI’s
See end-user transactions in real time
Monitor the end user experience of cloud hosted applications

Analyst research:

Research in Action: APM Vendor Selection Matrix ›

Trace transactions to pinpoint problems

Automatically discover and map application topology
Monitor the key business transactions for each defined or discovered application
Drill down to view trace details of the application flow as well as the code-level stack at run time

Analyst research: